Suzanne Kondner    Storyteller
About Suzanne Suzanne is known for her energetic presentation style and her powerful storytelling. Suzanne’s trainings and presentations deliver a memorable, educational, and motivational experience. Her style engages listeners in a way that is meaningful to them and captures the essence of the topic in a fun and memorable way.
Top Pick Working with You is Killing Me This workshop is a based on the national bestselling book, Working with You is Killing Me by Katherine Crowley and Kathi Elster. The focus is on the importance of interpersonal relationships with co-workers, and how to successfully handle troublesome behaviors from others in the workplace.

Writing for the Business Professional

This class helps you write better – and write right. Its approach is practical, and focuses on the ability to write clearly and concisely in today’s business and professional environment. Participants explore the elements of plain language so their readers can understand what they read with speed and ease.

Corporate Training Group 7556 Teague Road Hanover, MD 21076 Phone: 410-777-2732 Toll Free: 866-311-8926 Fax: 410-777-2037 E-mail:ctg@aacc.edu Web:www.ctgaacc.com

Corporate Training Group Formerly Center for Workforce Solutions*

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Leadership and the Art of Communication

The number one issue facing leaders today is the ability to communicate clearly, authentically and in a timely way with peers, employees, and stakeholders. Far too often, leaders do not have the self-awareness to realize the major gaps in their communication style and how they are perceived by those they serve and lead. This can lead to isolation, misunderstandings and externalizing issues that are more than likely self-generated and entirely avoidable. The Prosci Communication Checklist, based on a study of 900 participants, includes active listening and “why” questions as best practices and yet easy strategies like this are frequently overlooked in the rush to be productive and maintain authority. In this fast-paced and interactive breakout session, participants will identify barriers and gaps to great communication, learn the techniques of active listening and engage in activities designed to add clarity, accountability and power to leadership skills. With a compelling mixture of experiential activities, discussion and question and answer, participants will gain the confidence to communicate more effectively with those they serve and lead.

More from Suzanne

Leadership and the Art of Communication

The number one issue facing leaders today is the ability to communicate clearly, authentically and in a timely way with peers, employees, and stakeholders. Far too often, leaders do not have the self-awareness to realize the major gaps in their communication style and how they are perceived by those they serve and lead. This can lead to isolation, misunderstandings and externalizing issues that are more than likely self-generated and entirely avoidable. The Prosci Communication Checklist, based on a study of 900 participants, includes active listening and “why” questions as best practices and yet easy strategies like this are frequently overlooked in the rush to be productive and maintain authority. In this fast-paced and interactive breakout session, participants will identify barriers and gaps to great communication, learn the techniques of active listening and engage in activities designed to add clarity, accountability and power to leadership skills. With a compelling mixture of experiential activities, discussion and question and answer, participants will gain the confidence to communicate more effectively with those they serve and lead.